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Feb 2025

How to answer this Communication Skills interview question about Stakeholder Communication for Mid-Level Full Stack Developer?

Can you share a time when you had to communicate a complex technical concept to a non-technical stakeholder?

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Full Stack Developer

Communication Skills

Asked at

Airbnb

Difficulty :

Medium

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A popular meme image featuring the Marvel character Thanos with the caption “A small price to pay for salvation,” commonly used to humorously express acceptance of a minor sacrifice for a greater benefit.

Explanation

This question evaluates your ability to translate technical jargon into language that non-technical stakeholders can understand. Recruiters are assessing your communication skills, empathy, and ability to align technical decisions with business needs. A strong answer would include a specific example, the approach you used to simplify the concept, and the outcome. Avoid overly technical explanations or failing to mention the impact of your communication.

A popular meme image featuring the Marvel character Thanos with the caption “A small price to pay for salvation,” commonly used to humorously express acceptance of a minor sacrifice for a greater benefit.

Answer Example

In a previous role, I had to explain the importance of implementing a caching mechanism to a marketing team concerned about website speed. Instead of using technical jargon, I compared caching to creating photocopies of frequently accessed files, which reduces the time needed to retrieve the original document. I also shared examples of how this would improve user experience and SEO rankings. This explanation helped the stakeholders approve the implementation, which ultimately reduced page load time by 40%.

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