This question evaluates your ability to retain clients by addressing their concerns and providing added value. Recruiters assess your communication skills, problem-solving ability, and understanding of client needs. Common pitfalls include focusing only on price competition or not addressing the root cause of the client’s dissatisfaction. A strong answer includes identifying the client’s concerns, proposing solutions, and emphasizing the value of the relationship. Preparation involves reviewing client retention strategies and understanding industry-specific challenges.
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