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Feb 2025

How to answer this Conflict Resolution interview question about Conflict Management for Entry-Level School Counselor?

How do you handle conflicts between students?

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School Counselor

Conflict Resolution

Asked at

Stanford University

Difficulty :

Medium

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A popular meme image featuring the Marvel character Thanos with the caption “A small price to pay for salvation,” commonly used to humorously express acceptance of a minor sacrifice for a greater benefit.

Explanation

This question evaluates your conflict resolution skills and ability to mediate effectively. Recruiters want to see how you encourage communication, de-escalate tensions, and help students develop conflict management skills. A strong answer includes a step-by-step approach and a specific example of resolving a student conflict. Avoid ignoring the root cause or failing to promote constructive solutions.

A popular meme image featuring the Marvel character Thanos with the caption “A small price to pay for salvation,” commonly used to humorously express acceptance of a minor sacrifice for a greater benefit.

Answer Example

I address conflicts by bringing the students together for a mediated conversation. I encourage them to express their feelings, identify the root cause of the issue, and work collaboratively on a resolution. For instance, I mediated between two students who had a misunderstanding over a group project. By guiding them to communicate openly, they resolved their differences and successfully completed the project.

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