How to answer this Behavioural interview question about Conflict Resolution for Mid-Level Restaurant Manager?

How do you handle conflicts between team members in the restaurant?

A popular meme image featuring the Marvel character Thanos with the caption “A small price to pay for salvation,” commonly used to humorously express acceptance of a minor sacrifice for a greater benefit.
Restaurant Manager

Behavioural

Asked at

Cheesecake Factory

Difficulty :

Medium

A modern, rounded square webclip or app icon with a soft gradient background, representing a mobile-friendly shortcut or digital brand identity for quick access and visual consistency.
A popular meme image featuring the Marvel character Thanos with the caption “A small price to pay for salvation,” commonly used to humorously express acceptance of a minor sacrifice for a greater benefit.

Explanation

This question evaluates your ability to resolve workplace conflicts while maintaining a positive team environment. Recruiters assess your conflict resolution skills, communication abilities, and leadership style. Common pitfalls include ignoring the importance of listening or failing to address the root cause of the conflict. A strong answer includes actively listening to both parties, mediating the conflict, and finding a solution that benefits the team. Preparation includes reflecting on past conflict resolution experiences and understanding team dynamics.

A popular meme image featuring the Marvel character Thanos with the caption “A small price to pay for salvation,” commonly used to humorously express acceptance of a minor sacrifice for a greater benefit.

Answer Example

I handle team conflicts by first listening to both parties to understand their perspectives and identifying the root cause. I then mediate the discussion to find a solution that aligns with the team’s goals. For example, when two servers disagreed over table assignments, I implemented a rotation system that resolved the issue and ensured fairness, improving team morale.

How it works?

Perfect applications in one click.

A popular meme image featuring the Marvel character Thanos with the caption “A small price to pay for salvation,” commonly used to humorously express acceptance of a minor sacrifice for a greater benefit.

Step 1:
Create a profile

Create your profile by uploading an existing resume or create one from scratch using our resume builder.

A popular meme image featuring the Marvel character Thanos with the caption “A small price to pay for salvation,” commonly used to humorously express acceptance of a minor sacrifice for a greater benefit.

Step 2:
Find a job post

Start searching for jobs anywhere you want and paste the job description in the box in FirstResume.

A popular meme image featuring the Marvel character Thanos with the caption “A small price to pay for salvation,” commonly used to humorously express acceptance of a minor sacrifice for a greater benefit.

Step 3:
One click .. and done

One click, and we will track your job with AI, analyse your compatibility, create your perfect resume and more, ready to apply.

That's it! Give it a go!
Get updates and career content

Subscribe to our newsletter

We frequently write blogs that help our community with their career growth! Don't miss out!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Talk to us directly

Join us on Discord

Discord is where we give updates, offer member exclusive giveaways, and help each other grow on our careers.

Your success begins here.

Get Started Now