Explanation

Answer Example

If a critical bug impacts users, my first step is to assess the severity and scope of the issue by analyzing error logs and user reports. I would then assemble the development team for an immediate fix, prioritizing a temporary workaround if a full resolution requires more time. Simultaneously, I communicate transparently with users, providing updates on progress and expected resolution times. For example, during a payment system failure, I quickly implemented a rollback to the previous stable version and issued a public statement to reassure users. This approach minimizes user impact and maintains trust.