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Feb 2025

How to answer this Technical interview question about Supply Chain Technology for Mid-Level Supply Chain Officer?

How do you use technology to improve supply chain visibility and transparency?

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Supply Chain Officer

Technical

Asked at

Amazon

Difficulty :

Medium

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Explanation

This question assesses your ability to leverage technology to enhance supply chain operations. Recruiters are looking for candidates who can implement tools like ERP systems, real-time tracking, and data analytics for better visibility. A strong answer will include examples of tools used and measurable outcomes. Avoid failing to address integration challenges.

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Answer Example

I use technology such as ERP systems like SAP and IoT-enabled tracking devices to improve supply chain visibility. For example, I implemented a real-time tracking system for shipments, reducing delivery delays by 20% and improving customer satisfaction. I also integrated data dashboards to monitor inventory levels and streamline decision-making, ensuring transparency across the supply chain.

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