Feb 2025

How to answer this Communication Skills interview question about Client Relationship Building for Mid-Level Sales and Trading?

How would you approach building a relationship with a new institutional client?

Sales and Trading

Communication Skills

Asked at

Morgan Stanley

Difficulty :

Medium

A popular meme image featuring the Marvel character Thanos with the caption “A small price to pay for salvation,” commonly used to humorously express acceptance of a minor sacrifice for a greater benefit.

Explanation

This question assesses your ability to establish trust and rapport with high-value clients. Recruiters want to evaluate your interpersonal skills, client understanding, and ability to customize solutions. Common pitfalls include providing generic answers or failing to demonstrate a structured approach. A strong response includes specific steps to understand the client’s needs, offer tailored solutions, and maintain long-term engagement. Preparation involves reviewing client relationship management strategies and successful examples.

Answer Example

I start by researching the client’s business model, investment priorities, and past trading behavior. In the initial meeting, I focus on listening to their goals and challenges, using this information to propose tailored trading solutions. Regular follow-ups, providing market insights and updates on relevant opportunities, help strengthen the relationship. For instance, with a previous client, I identified a gap in their portfolio hedge and proposed a structured product that saved them $500K during market volatility, establishing trust and a long-term partnership.

Also check out

Client Relationship Manager

How would you handle a situation where a long-term client is considering switching to a competitor?

Situational

Asked at

JP Morgan Chase

Difficulty :

Medium

Management Consultant

Describe a time when you had to lead a team through a high-pressure project with tight deadlines. How did you ensure success?

Communication Skills

Asked at

Accenture

Difficulty :

Hard

Management Consultant

Can you describe a time when you had to persuade a resistant stakeholder to adopt your recommendation during a client engagement?

Behavioural

Asked at

McKinsey & Company

Difficulty :

Medium

Management Consultant

How would you approach helping a client improve their customer retention rate in a highly competitive industry?

Techincal

Asked at

PwC

Difficulty :

Medium

Product Manager

How would you handle conflicting requirements from stakeholders?

Communication Skills

Asked at

Microsoft

Difficulty :

Hard

How it works?

Perfect applications in one click.

Step 1:
Create a profile

Create your profile by uploading an existing resume or create one from scratch using our resume builder.

Step 2:
Find a job post

Start searching for jobs anywhere you want and paste the job description in the box in FirstResume.

Step 3:
One click .. and done

One click, and we will track your job with AI, analyse your compatibility, create your perfect resume and more, ready to apply.

That's it! Give it a go!

Get updates and career content

Subscribe to our newsletter

We frequently write blogs that help our community with their career growth! Don't miss out!

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Talk to us directly

Join us on Discord

Discord is where we give updates, offer member exclusive giveaways, and help each other grow on our careers.

Feb 2025

How would you approach building a relationship with a new institutional client?

Communication Skills

Asked at

Morgan Stanley

Difficulty :

Medium

SHARE THIS POST

Explanation

Answer Example

Also check out

How would you handle a situation where a long-term client is considering switching to a competitor?

Situational

Asked at

JP Morgan Chase

Difficulty :

Medium

Describe a time when you had to lead a team through a high-pressure project with tight deadlines. How did you ensure success?

Communication Skills

Asked at

Accenture

Difficulty :

Hard

Can you describe a time when you had to persuade a resistant stakeholder to adopt your recommendation during a client engagement?

Behavioural

Asked at

McKinsey & Company

Difficulty :

Medium

How would you approach helping a client improve their customer retention rate in a highly competitive industry?

Techincal

Asked at

PwC

Difficulty :

Medium

How would you handle conflicting requirements from stakeholders?

Communication Skills

Asked at

Microsoft

Difficulty :

Hard

Perfect applications in one click.

Step 1: Create a profile

Step 2: Find a job post

Step 3:One click .. and done

Subscribe to our newsletter

Join us on Discord

Your success begins here.

Step 1:
Create a profile

Step 2:
Find a job post

Step 3:
One click .. and done