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Feb 2025

How to answer this Communication Skills interview question about Stakeholder Management for Entry-Level UX/UI Designer?

Tell me about a time you worked with a difficult stakeholder. How did you handle it?

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UX/UI Designer

Communication Skills

Asked at

Adobe

Difficulty :

Medium

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A popular meme image featuring the Marvel character Thanos with the caption “A small price to pay for salvation,” commonly used to humorously express acceptance of a minor sacrifice for a greater benefit.

Explanation

This question assesses your interpersonal skills, ability to handle conflict, and professionalism when collaborating with stakeholders. Recruiters are looking for evidence of empathy, negotiation, and problem-solving while maintaining focus on user needs. A great answer includes a specific example, your approach to resolving the conflict, and the outcome. Avoid blaming others or appearing inflexible.

A popular meme image featuring the Marvel character Thanos with the caption “A small price to pay for salvation,” commonly used to humorously express acceptance of a minor sacrifice for a greater benefit.

Answer Example

In a previous role, a stakeholder insisted on adding multiple features that would complicate the user experience. I scheduled a meeting to understand their concerns and presented data from usability tests showing how the additional features could create friction. By suggesting alternative solutions that addressed their objectives without compromising UX, we reached a compromise. As a result, the product launch was successful, and user satisfaction scores increased by 10%.

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