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Feb 2025

How to answer this Technical interview question about Control Evaluation for Mid-Level Internal Control Manager?

How do you evaluate the effectiveness of existing internal controls within an organization?

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Internal Control Manager

Technical

Asked at

PwC

Difficulty :

Medium

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Explanation

This question assesses your ability to analyze and improve the efficiency of current internal control systems. Recruiters are looking for candidates who can identify weaknesses, recommend improvements, and ensure alignment with organizational goals. A strong answer will include methodologies like control testing, gap analysis, and the use of audit tools. Avoid vague explanations or failing to mention how you measure control effectiveness.

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Answer Example

To evaluate the effectiveness of existing internal controls, I first conduct a gap analysis by comparing current practices against established frameworks like COSO or ISO 31000. I then perform control testing, using tools like data analytics software to identify anomalies or inefficiencies. For example, during an internal audit, I uncovered a 15% discrepancy in expense approvals due to weak segregation of duties and implemented a workflow automation tool to resolve it. I also measure effectiveness using KPIs such as error rates, processing times, and compliance audit results.

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