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Feb 2025

How to answer this Situational interview question about Red Flag Investigation for Senior-Level KYC Analyst?

What steps do you take to investigate and resolve potential red flags in a customer’s transaction history?

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KYC Analyst

Situational

Asked at

Citi

Difficulty :

Hard

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Explanation

This question assesses your ability to identify, investigate, and resolve suspicious activity in customer transactions. Recruiters are looking for candidates who can apply analytical skills and compliance knowledge to address potential risks effectively. A strong answer will include specific examples of red flags and the steps taken to resolve them. Avoid failing to address escalation protocols and documentation.

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Answer Example

I investigate red flags by analyzing transaction patterns for anomalies and verifying the customer’s profile against the activity. For example, I identified unusual international wire transfers from a high-risk jurisdiction and escalated the case to the AML team for further investigation. I also documented my findings and recommended freezing the account until the issue was resolved. This process ensures that suspicious activities are addressed promptly and accurately.

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