Change or cancel your plan
Cancel Premium or Max and keep it to the end of the period, end a free trial early, switch between paid plans, or undo either change.
Cancelling does not cut you off today. You keep Premium or Max until the period you have paid for runs out, and only then does your account drop to Starter. A free trial is the exception, and it ends the moment you cancel.
Every change starts in the plan picker, which you reach from Settings, Subscription, Change plan.
Cancel a paid plan
- Click the plan pill beside your name in the sidebar to open Settings on Subscription.
- Press Change plan, then Downgrade on the Starter card.
- Confirm Unsubscribe spells out what follows: premium access to the end of the current billing period, then the free plan, and no further charge. Press Unsubscribe, or Cancel to keep your plan.
Your status pill turns to Canceling, a Subscription cancelled row gives the date your access stops, and a banner repeats that date at the top of the app.
End a free trial early
Cancel inside the 7-day trial and the same Downgrade warns you instead: "You're currently on a free trial. If you end your subscription now, your trial ends immediately. You'll lose premium access right away and won't get the remaining trial days back."
Tick "I understand my free trial will end immediately." and press End trial & downgrade. The trial runs once per account, so the days you have not used are not held for you.
Switch between paid plans
Moving from Max down to Premium costs nothing today and changes nothing today.
- In the plan picker, press the button on the card you want. It reads Downgrade or Switch to this.
- "Switch to {plan}?" confirms you keep your current plan to the end of this billing period and pay nothing now. Press Confirm switch.
Your status turns to Change scheduled, and a Scheduled change row names the plan, the date and the amount.
Change your mind
Press Keep my subscription on the cancelled banner, or Resume on the Subscription cancelled row, and your plan carries on as though you had not cancelled. For a scheduled switch, press Cancel change on the banner or on the row.
Both work up to the date shown. After it the change has happened, and you go back through Upgrade to Premium.
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